Mail Messenger Series

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Employees in this series perform or supervise the performance of activities related to the collection and distribution of university/institutional mail. Since these employees are responsible for collecting and delivering mail to all departmental, administrative, and academic units, they are located in the university/institution's centralized mail collection/distribution facility or designated facility per security or other policies.

DESCRIPTIONS OF LEVELS OF WORK

Employees at this level perform tasks related to the collection and distribution of university/institutional mail, working under general supervision from a Mail Supervisor or other designated supervisor who is responsible for the university/institutional centralized mail distribution function.

A(n) Mail Messenger typically -

1. collects, sorts, mail/mail cases, and delivers university/institutional correspondence to and from all units as assigned;
2. seals, weighs, and applies postage to correspondence outbound from the university/institution;
3. reports changes of address to supervisor;
4. maintains records, supplies, and equipment as directed;
5. drives delivery vehicles in the performance of duties as necessary;
6. performs other related duties as assigned.

Employees at this level serve as working supervisors in charge of employees engaged in the collection and distribution of university/institutional mail, working under the direction of a designated supervisor who is responsible for the overall university/institutional mailing services facility.

A(n) Mail Supervisor typically -

1. determines employee work schedules and assigns delivery routes;
2. acts as working supervisor of employees engaged in the collection and distribution of university/institutional mail;
3. trains new employees and provides on-the-job training for all employees supervised;
4. maintains required records;
5. investigates and resolves complaints from units or individuals concerning the collection and distribution of correspondence or other mail services;
6. performs other related duties as assigned.

MINIMUM ACCEPTABLE QUALIFICATIONS

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Possession of a valid driver's license as required by the State of Illinois for the type of motor vehicle(s) to be operated by the incumbent.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Knowledge of mail sorting and casing methods.
2. Skill in adjusting actions in relation to others’ actions.
3. Ability to listen to and understand information and ideas presented through spoken words and sentences.
4. Ability to learn campus building locations.
5. Ability to establish and maintain good working relationships with employees and the public.
6. Ability to make coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Possession of a valid driver's license as required by the State of Illinois for the type of motor vehicle(s) to be operated by the incumbent.
3. Five (5) years (60 months) of work experience comparable to the lower level of this series, which included the collection and distribution of mail and/or packages.

Note: Work experience at the lower level of this series, can include comparable work experience at US Mail Service, package haulers such as FedEx, UPS, DHL, or similar experience.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Knowledge of mail sorting and casing methods.
2. Skill in adjusting actions in relation to others’ actions.
3. Ability to listen to and understand information and ideas presented through spoken words and sentences.
4. Ability to supervise and organize work to be performed.
5. Ability to learn campus building locations.
6. Ability to establish and maintain good working relationships with employees and the public.
7. Ability to make coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.