State Universities Civil Service System
1717 Philo Road, Suite 24
Urbana, IL 61802
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Financial Aid Adviser Coordinator

University/Agency: Western Illinois University
Civil Service Classification: Financial Aid Adviser Coordinator
View Class Spec Details
Posting Duration: 2/2/2018 - 2/17/2018
Probation Period: 6 months

Job Description

Employees at this level provide assistance in carrying out the technical functions in the management of student financial-aid programs. They work under general supervision from a designated supervisor.

A Financial Aid Adviser Coordinator typically –

1. verifies student eligibility criteria for Federal Title IV and Illinois financial aid; assists students with suggestions for locating institutional grants and scholarships; works with students and agencies to resolve discrepancies

2. oversees all aspects of the file management system

3. manages correspondence and provides general financial information concerning account receivables, Tuition Assistance, and other financial programs to students, parents, staff, and outside agencies

4. assists in the development and implementation of intra-office procedures, rules, and policies; analyzes clients needs and recommends policy changes to administrators

5. reviews and awards financial aid applicants in accordance with federal, state, and institutional regulations and policies.

6. monitors student’s eligibility to receive financial aid (satisfactory academic progress, limitation of entitlements, verification, etc.)

7. participates in the development of forms, letters, and brochures needed to collect financial aid data from student applicants

8. reviews changes in regulations affecting various campus-based programs, guaranteed loans, state grants and institutional programs; recommends changes in procedure to meet changing regulation needs

9. serves as a liaison with other University organizations that work with the Financial Aid Office and outside agencies

11. assists with the direction, management, and administration of scholarship and grant programs

12. supports lower-level employees/students and coordinates, schedules and provides in-service training and staff meetings as delegated

13. prepares and coordinates the preparation of statistical, operating, and planning records and/or reports; maintains spreadsheets for various institutional programs for tracking and balancing purposes; ensures accuracy, completeness, and compliance with regulations

14. processes and tracks all verification documentation submitted to the Office of Financial Assistance; enters all required corrections

15. performs accounting functions related to grant and scholarship accounts which may include reconciling awards and payments/transactions (e.g., in Banner or AIS)

16. performs duties of the lower-level in this series as required

17. performs other related duties as assigned



1. High school graduation or equivalent

2. Any one or any combination that equals three (3) years (36 months) from the categories below:

a. General office experience

b. College course work in any field

• 30 semester hours equals one (1) year (12 months)

• Associate’s Degree (60 semester hours) equals two (2) years (24 months)

• 90 semester hours equals three (3) years (36 months)

• Bachelor’s Degree (120 semester hours) equals four (4) years (48 months)

3. One (1) year (12 months) of experience in working with student employment, student financial aid/loans, student admissions/recruitment, scholarship/grant programs or other closely related work experience




WIU - Financial Aid Adviser Coordinator

Contact Information

University/Agency: Western Illinois University
   Department/College: Human Resources
Contact: Amelia Hartnett
Phone Number: 309-298-1971
Address: Western Illinois University
1 University Circle
Macomb, IL 61455