State Universities Civil Service System
1717 Philo Road, Suite 24
Urbana, IL 61802
217.278.3150
www.sucss.illinois.gov
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Technical Support Specialist

University/Agency: Eastern Illinois University
Civil Service Classification: Information Technology Technical Associate
View Class Spec Details
Posting Duration: 6/11/2018 - 6/25/2018
Probation Period: 12 months

Job Description

The Information Technology Services at Eastern Illinois University is seeking candidates for the position of IT Technical Associate – Technical Support Specialist. Duties of this position are to handle incoming help requests from end users; install and upgrade software and configure systems and applications for desktops; access software updates, drivers, and knowledge bases to research problem resolution.
AA/EEOE

Qualifications

Qualified candidates should have two years of progressively more responsible work experience with end user support, end point devise support and troubleshooting, and technical phone support, or a Bachelors’ degree in IT or computer technology-related field and one year of the above experience.

Salary

TBD

Links

IT Technical Associate - Technical Support Specialist

Contact Information

University/Agency: Eastern Illinois University
   Department/College: Human Resources
Contact: Donna Noffke
Phone Number: 217-581-7654
Address: Department of Human Resources – Employment
Eastern Illinois University
600 Lincoln Avenue
Charleston, IL 61920
Comments: The qualified candidate will be required to pass a Civil Service Examination. Upon successful selection of a candidate, all scores will be voided from this IT Technical Associate – Technical Support Specialist register.
To apply, submit an application, resume, transcripts and references online at https://www.eiu.edu/~humanres/application/login.php . Application should be submitted by June 25, 2018 to ensure consideration.