State Universities Civil Service System
1717 Philo Road, Suite 24
Urbana, IL 61802
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Retention Specialist - 2 positions

University/Agency: Illinois State University
Civil Service Classification: Program/Student Advisor
View Class Spec Details
Posting Duration: 7/31/2018 - 8/18/2018
Probation Period: 12 months

Job Description

The Retention Specialist provides individual and programmatic support to students during their academic transition to and continued enrollment at the University. This position is responsible for developing and delivering programs such as LSAMP (support for underrepresented students in the STEM fields), University Scholars Enrichment Program (a scholarship program) and the MASAI mentor program that aid in the persistence and graduation of participants. The advisor may serve as the primary point of contact for High School to College partners (OneGoal, Bottom Line, Noble Charter School Network, and Phoenix Pact, for example) and intervene with students from these networks as necessary. The position will serve as a primary resource and mentor for students during all aspects of their educational career and will coordinate with other campus offices that can meet the student needs. This position may supervise a graduate assistants and/or student employees.

**2 positions available - 1 position is permanent/12 months, 1 position is up to 12 months.**


1. Bachelor's degree.

2. One (1) year of professional work experience in one or a combination of the following:
a. performing in an administrative position in a university or college administrative office
b. performing in an advisor and/or counselor position, preferably in higher education

3. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, then employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.


$3,248 per month


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Contact Information

University/Agency: Illinois State University
   Department/College: Illinois State University
Contact: Jill Smith
Phone Number:
Comments: **2 positions available - 1 position is permanent/12 months, 1 position is up to 12 months.**

For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. The employment application (not resume/cover letter) will be reviewed to determine if applicant meets minimum qualifications. Please be complete in the duties and responsibilities section for each position listed.

The Civil Service examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from applicants that qualify to take the exam.

Copies of transcripts (may be unofficial), and any certifications MUST be submitted in order to receive full consideration for this position. If applicable, DD214 must be submitted to Jill Smith by the posting deadline via fax to 309-438-0011, or sent to Human Resources, Campus Box 1300 Normal, IL 61790-1300.

Please upload a cover letter, resume and a reference list of three business references with name/mailing address/title/phone number.

The active register for this classification will be voided after the position is filled.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.