State Universities Civil Service System
1717 Philo Road, Suite 24
Urbana, IL 61802
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Director of Constituent Relations

University/Agency: Illinois State University
Civil Service Classification: Program Director
View Class Spec Details
Posting Duration: 10/15/2018 - 11/12/2018
Probation Period: 6 months

Job Description

The Director of Constituent Relations provides overall management of outreach and communication with constituent interests for the College. In collaboration with College administration, this position strategically champions the College's mission, stewards its reputation, serves as a liaison to its constituency, and supports its strategic plan with all stakeholders. The Director of Constituent Relations works closely with the Dean, Dean's staff, Chairs, and Directors to foster a collegial working and learning environment while advancing the mission and vision of the College of Education. Constituent relations efforts include publications and event organizing to promote the reputation of the College of Education and to maintain its prominent position in the public eye.


1. Bachelor's degree in education, public relations, marketing, communication, or closely related field.

2. A total of three (3) years (36 months) of work experience in communication, marketing, and alumni relations in a large organization. Experience must include published print and digital pieces, successful and sustained social media utilization, and event planning.

Note: Master's degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.

3. Effective interpersonal and communication skills to work with faculty, students, the public, business community, and other administrators within the University.

4. Excellent organizational and project management skills.

5. Demonstrated ability to interact effectively with persons of various ages and experiences, including managing complex situations and motivating volunteers.

6. Demonstrated ability to work well with others on diverse projects in a collaborative environment.

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, then employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

1. Experience as a P-12 teacher or administrator

2. Experience in public relations efforts

3. Master's Degree

4. Experience in the development of public relations materials


Commensurate with Experience


ISU Jobs

Contact Information

University/Agency: Illinois State University
   Department/College: College of Education Dean's Office
Contact: Kira Shelton
Phone Number:
Comments: All application materials must be submitted online. Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Please prepare in advance and have ready to attach to this application:
1. Resume
2. Cover letter
3. Reference list with phone numbers for at least 3 professional references
4. A written, published piece (web or news) that highlights your journalistic writing skills. This document should be uploaded in the Writing Sample option under Required Documents.
5. A print or electronic (web) publication over which you hold or held primary responsibility. This publication should highlight your page layout and/or use of visuals. If using a print publication: Upload the document in the Other option under Required Documents. If using an electronic (web) publication: Include the link in a word processing document and upload the document in the Other option under Required Documents.

College transcripts (may be unofficial) must be submitted prior to the deadline in order to receive full consideration. In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the deadline. Transcripts and/or DD-214 paperwork may be faxed, mailed, or delivered to Human Resources by the posting close date:

Fax: 309.438.7421, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. The active register for this classification will be voided when the position is filled.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.