State Universities Civil Service System
1717 Philo Road, Suite 24
Urbana, IL 61802
217.278.3150
www.sucss.illinois.gov
This is a printable version of http://sucss.illinois.gov/jobs/jobs_details.aspx?ID=1520&osm=c29      

 


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Job Details

Retail Dining Supervisor

University/Agency: Illinois State University
Civil Service Classification: Food Court/Snack Bar Supervisor
View Class Spec Details
Posting Duration: 5/15/2019 - 6/11/2019
Probation Period: 6 months

Job Description



The Department of Event Management, Dining, and Hospitality is one of 13 departments within the Division of Student Affairs. It provides the campus community and guests with high-quality, efficient, and innovative event services and dining options in a variety of settings dedicated to accentuating and enhancing the campus experience in a diverse community.

This position is an integral part of our dining operations staff. Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. This position plays an integral role in accomplishing this goal by training and coordinating the work of Snack Bar Attendants and assisting with all aspects of food production and service in our retail venues. Persons in this position have a hand in food production, sanitation, customer service, and cash handling in the Airport Lounge, Business Bistro, Starbucks, Qdoba, McAlister's Deli, The Landing, and the U High School Store.

Whether it's to find a place to study, gather with friends, enjoy a bite to eat, or plan a large event, the Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food services, and experienced and professional staff who care about making every experience individualized and extraordinary. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.
Job Duties include, but are not limited to:
- Promotes quality customer service. Continually interacts with customers in dining area to evaluate satisfaction levels.
- Oversees and ensures food preparation and sanitary standards are maintained in food preparation and in the food prep, services areas, and Front of House areas. Assists with food preparation as staffing and business dictates.
- Trains, supervises, and evaluates employees on assigned shift.
- Establishes and maintains simple account records, manages cash handling processes, and completes daily cash deposits.

Qualifications



1. One (1) year of experience in fast-food procedures (such as gained as a snack bar attendant)

2. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

3. A final candidate must complete a post-offer pre-employment physical exam. Employment is contingent on the successful result of the pre-employment physical.

Salary

14.19 hourly

Links

ISU Jobs Website

Contact Information

University/Agency: Illinois State University
   Department/College: Human Resources
Contact: Jill Smith
Phone Number:
Address:
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