State Universities Civil Service System
1717 Philo Road, Suite 24
Urbana, IL 61802
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PeopleSoft Administrator

University/Agency: Illinois State University
Civil Service Classification: Information Technology Technical Associate
View Class Spec Details
Posting Duration: 5/17/2017 - 5/23/2017
Probation Period: 12 months

Job Description

The PeopleSoft Application Administrator works within a team environment to maintain, optimize, and provide technical expertise for PeopleSoft enterprise information systems (Software Applications and Hardware Components). The incumbent oversees PeopleSoft Applications acting as a part of a cohesive Admin Team overseeing our PeopleSoft HCM, Campus Solutions, and Interaction Hub environments and related add-ons.

- Perform Application Administration and Maintenance which includes tasks like Software Installation, Configuration and Troubleshooting, Performance Tuning, Monitoring, Change Management, Patching, Automation and Integrations.
- Provide technical analysis around how we use and should adopt and/or modify various functionalities of assigned applications.
- Perform Technical Support & Incident Management providing subject-matter expertise on application setup best practices.
- Provide basic Database Administration and Analysis including ad-hoc queries for analysis and reporting.
- Create, Maintain and Update System and Configuration Specific documentation.
- Create test plans and perform testing on application changes.


1. Bachelor's degree from accredited institution
2. At least 6 months of experience using and/or supporting PeopleSoft Applications such as Human Capital Management (HCM), Campus Solutions, Financials
3. At least 6 months of experience performing system administration duties for software applications such as installation, configuration, data integrity/reconciliation, patch management, technical support.
4. At least 6 months of experience with Source Control, Defect Management, and/or Incident Management Software Tools
5. Demonstrated ability to learn and perform system administration duties for PeopleSoft
6. Strong Problem Solving ability
7. Excellent interpersonal and communication skills, ability to conduct internal and external meetings
8. Demonstrated ability to work independently and in a team environment with good communication and collaboration skills
9. Demonstrated ability to work with considerable latitude and independence of action.
10. Demonstrated ability to clearly communicate complex technical concepts verbally and in writing to management, technical staff, and customers in terms appropriate for each audience
11. Demonstrated ability to analyze large amounts of detailed information, quickly understand complex issues, and break information down into smaller pieces more manageable pieces
12. Demonstrated ability to leverage Microsoft Visio, and Excel
13. Demonstrated ability to adapt quickly to new technologies and changing business requirements
14. Understanding of 1 or more database applications and relational database concepts such as SQL, ORACLE
15. Understanding of 1 or more query methods and Reporting Tools: SQL, Crystal Reports, SSRS, Cognos, Business Objects
16. General knowledge of IT Infrastructure Hardware: Servers, Storage, Networking, Backups
17. Strong customer service skills along with a desire for achieving excellence in customer satisfaction, process and product quality and reliability.
18. Foundation qualification in Information Technology Infrastructure (ITIL) v3 or ability to obtain within 3 months of hire
19. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.


$52,500- $65,000 Annually


ISU Jobs

Contact Information

University/Agency: Illinois State University
   Department/College: Illinois State University
Contact: Jill Smith
Phone Number:
Comments: For full consideration, the application and all supplemental information must be submitted on-line. Please complete the entire employment application including the education and work history background. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. The employment application (not resume/cover letter) will be reviewed to determine if applicant meets minimum qualifications. Please be complete in the duties and responsibilities section for each position listed.

The Civil Service examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from applicants that qualify to take the exam.

Copies of transcripts (may be unofficial), and any certifications MUST be submitted in order to receive full consideration for this position. If applicable, DD214 must be submitted to Jill Smith by the posting deadline via fax to 309-438-0011, or sent to Human Resources, Campus Box 1300 Normal, IL 61790-1300.

Please upload a cover letter, resume and a reference list of three business references with name/mailing address/title/phone number.

The active register for this classification will be voided after the position is filled.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.