Skip to main content
 State Universities Civil Service System 

Employment Opportunities
Job Details


Office Administrator

University/Agency Northeastern Illinois University
Civil Service Classification Office Administrator
View Class Spec Details
Posting Duration 8/25/2026 - 9/8/2026
Probationary Period 6 months

Job Description

Office Management and Administration:

The incumbent:

Has freedom for decision-making, assisting, advising, developing, and interpreting administrative policies, procedures, and practices.

Will also assist the chairs in decision-making, assisting, advising, developing, and interpreting the policies and procedures of each of the aforementioned departments.

Manages communication to students, faculty, and the general public (face-to-face, written, and phone) regarding department programs and procedures, an environment where cultural knowledge and competence is essential to student retention.


Coordination and Implementation of all Clerical, Secretarial, Management and Administrative Functions:

The incumbent will:

Maintain and update student records for all majors and minors, as well as general office files.

Competence is required in the use of various computer software programs in order to produce work quickly and efficiently.

Coordinate unit projects.

Keep majors and minors updated with accurate program information as advised by the Chair(s) and Coordinators.

Complete necessary forms, documents, and other work needed by Chair(s) and Coordinators.



Obtain, Maintain and Supervise the Distribution of Program Resources

Funds management includes:

Keeping detailed record of all budgetary matters for the aforementioned departments and related Foundation Accounts.

Effective monitoring of monthly expenditures to insure costs are within budgetary guidelines and are spent through appropriate lines.

Review of all invoices for department expenditures to insure accurate billing.

Up-to-date on all university policies related to budgetary spending, appropriate vendors, between line and cross department transfer of funds, produce budget reports for chairs and coordinators as requested, advise chairs and coordinators of expenditures and what needs to be done for the six departments to remain financially solvent.

Negotiate with units in the university relative to the exchange of resources.

Makes cost estimates and comparisons for goods and services.

Participates in day-to-day fiscal decisions.



Staff Supervision

Hire and train student workers on office and program procedures.

Supervise student workers each semester so as to have maximum coverage of offices at all times.

Keep track of student hours, signing timesheets and reviewing students’ work verbally and in writing.



Liaison Between Departments and the Larger University Community as well as External Community

Answer all telephone, e-mail, as well as in-person inquiries about department programs; mail, e-mail and/or fax literature to interested parties as required.

Respond in a professional, friendly manner with students, staff and faculty on a daily basis and especially during busy registration periods.

Compiles, summarizes, organizes, and distributes information from a variety of sources for use in rep


Qualifications

1. High school diploma or equivalent.
2. Any one of the following from the categories below:
A, Four (4) years (48 months) of work experience comparable to the third level of this series.
B. Two (2) years (24 months) of work experience comparable to the fourth level of this series.
3. Bilingual in Spanish and English is required.

Preferred Qualifications:

Bachelor’s degree.

Knowledge of academic department and program operations, including major, minor, and graduate program requirements.

Knowledge of course scheduling, sequencing, academic policies, procedures, and program information.

Proficiency with computer software and technology used to support efficient office operations.

Experience using Banner or a comparable student information system.

Knowledge of fund management and financial administration systems.

Experience with website maintenance and content management systems, such as Drupal.

Ability to develop and maintain specialized knowledge of departmental programs, policies, and procedures.


Hours: Monday through Friday, 8:30 a.m. – 4:30 p.m. (Hours may vary depending on departmental needs).


Location: NEIU Main Campus (5500 N. St Louis Ave, Chicago, IL 60625)

Setting: In Office (No permanent or full-time work from home is available). ?

This position requires a background check.


Salary

$30.66/hour


Links

Office Administrator - JR100762


Contact Information


University/Agency Northeastern Illinois University
Department/College World Languages and Cultures
Contact Molly Filipowicz
Phone Number 7734425223
Address
Comments Benefits:
University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit our Employee Benefits page to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.

Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.