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  - Administrative
    
    Responsible for the general internal office human resource function for the University System employees.
  - Classification, Examination and Compensation
    Develops, revises, and performs routine administration of the classification and corresponding examination system.
  - Compliance Services
    Performs regular compliance audits at each University and Agency in the University System.
  - Information Technology
    Maintains all internal IT functions, including development of web-based applications.
  - Legal Services
    Responsible for legal and ethical compliance such as identifying and monitoring state and federal statutes, court rulings, and rules and regulations.
  - Complete Staff Listing
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  - Contact Us
  - 1717 Philo Road, Suite 24
    Urbana, IL 61802
    
    Phone: 217.278.3150
    
    FAX: 217.278.3159
    
    TTY: 866.488.4003
    
    Email: info@sucss.illinois.gov
    
    X (Twitter): @systemoffice
Boards/Committees
- - Merit Board
  - Merit Board
    
    Date: 8/19/2025
    
    Time: 1:00 PM
    
    Documents:
  - Documents
  - Minimum Benefit Requirements
  - Bylaws
  - General Information
  - Powers and Duties
  - Employee Advisory Committee
  - Employee Advisory Committee
    Date: 7/22/2025
    Time: 9:00 AM
  - Documents
  - Membership Manual
  - Bylaws
Classification/Testing
- - Classification Plan
  - Class Specifications
  - Class Specifications Search
  - Class Status Notices
  - Custom Classes
  - Reports
  - Index of Classes
  - Occupational Area List
  - Promotional Line List
  - Universities and Agencies
  - Designated Employer Representative Group
  - Employment Opportunities
  - Universities, Agencies and Campuses
Reports
- - Reports
  - Annual Report
    This Report provides an overview of our business operations, an analysis and update of our many programs/initiatives, and a brief description of our agency action plan.
  - Audit Reports
    Each university and agency covered by the State Universities Civil Service System is audited for compliance purposes once every two years.
  - Quarterly Employee Data
    The Quarterly Employee Data reports are a compilation of data submitted by the Agencies and Universities regarding Civil Service, PAA, and student employments.
  - Salary Range Report
    Approved salary rates and ranges for each authorized classification in use by Employers, compiled into a monthly report.
Rules/Procedures
- - Rules and Procedures
  - Procedure Manuals
    Procedures that manage all aspects of the classification plan, including the maintenance of written specifications and examination materials for each class title in the classification plan.
  - Definitions
    Commonly used words or phrases within the Civil Service System.
  - Revision Letters
    Cover letters highlighting revisions made to the Procedure Manuals.
  - Statute and Rules
    The purpose of the University System is to establish a sound program of personnel administration.

Class Specifications
Details

Information Technology Support Associate

Class Code	5032
Class Notice	This version of the class is no longer active, it has either been deleted or updated. Please refer to the class specification page.
Historical Class Spec

Class Specifications Details

Information Technology Support Associate

Class Specifications
Details