Employment Opportunities
Job Details

Job Description

Eastern Illinois University’s Housing and Dining Department is seeking candidates for a full-time Housing Representative.  This position will support and assist in the operation and administration of residential housing and facilities, residential life programs, and implementation of housing procedures and policies.  Duties will include:

Assist and support front desk management of all residential facilities and main housing office.
Assist in the processing of housing contracts, applications, assignments, room changes, and termination processes. Coordinate room change requests.
Assist in managing the mail process for all housing facilities.
Assist in the billing process, including the initial billing and any changes to a student’s account.
Assist in the submission of work orders.
Responsible for key inventory of lockout keys and back up keys.
Provide frontline customer service for the main housing office.

Qualifications

Requirements for this position are:

High school graduation or equivalent.
Any combination totaling two (2) years from the following categories:
Housing, residential life, hospitality, business or closely related work experience.
College course work in Higher Education Administration, Student Personnel Administration, Hospitality Sciences, Business Sciences, Social or Behavioral Sciences, or related disciplines, as measured by the following conversion table or its proportional equivalent:
30 semester hours equals six (6) months.
60 semester hours equals one (1) year.
90 semester hours equals two (2) years.
120 semester hours or a Bachelor’s Degree equals three (3) years.
Master’s Degree or higher equals four (4) years.

Salary

Rate of pay: $16.50-18.00/hr

Links

Housing Representative

Contact Information

University/Agency	Eastern Illinois University
Department/College	Eastern Illinois University Human Resources
Contact	Alexandria Thomas
Phone Number	217-581-3463
Address	600 Lincoln Ave. Charleston IL
Comments	The Civil Service Examination for this classification is a credentials assessment. No participation other than the submission of applicant materials is required from qualified applicants. To apply, please submit an application, resume, references, and transcripts online at    https://www.eiu.edu/~humanres/application/login.php  .  Applications must be submitted by November 7,2024  to ensure consideration.  EIU offers an excellent benefits package, including competitive employee insurance premiums as well as flexible options for medical coverage. Vision insurance is included at no cost and dental insurance is available. Eligible employees participate in the State University Retirement System, which offers medical insurance upon retirement. Tuition waivers are offered for continued educational goals, and a generous paid time off package includes at least 12 paid holidays, earned vacation, and sick time. AA/EEOE