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Senior Engineering Technical Support Specialist

University/Agency Illinois State University
Civil Service Classification Information Technology Support Associate
View Class Spec Details
Posting Duration 11/18/2024 - 12/13/2024
Probationary Period 12 months

Job Description

The Senior Engineering Technical Support Specialist will provide technical expertise and support for the operating systems and equipment configurations for the college and will work closely with the department chairs to establish, assemble, and maintain the new College of Engineering laboratories. The Engineering laboratories are an essential component for meeting our mission of educating undergraduate students to become highly skilled engineers of the future.

Additional Information
The College of Engineering (CEG) will emphasize project-based learning and applied research, and actively demonstrate societal impact engineers make across communities. For more information, visit https://illinoisstate.edu/college-engineering/.

Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois’ first public university. We enroll approximately 21,000 students in seven colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State’s Metrics of Excellence at IllinoisState.edu/PointsofPride.

Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance’s International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens’ high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability’s top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online’s list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State’s campus. For more information on our community, visit visitbn.org.


Qualifications

Required Qualifications
1. A. Bachelor's degree in Information Technology, IT Management, Electronics Technology, Computer Technology, or a closely related field AND Two years (24 Months) of full time (or part-time equivalent) work experience in an Electrical or Computer Engineering lab or similar setting related to the position.
OR
B. Total of 4 years (48 months) of any combination of education in an Electronics/ Computer discipline and/or work experience in an Electrical/Computer Engineering lab or similar setting related to the position.

2. At least one (1) year of full time (or part-time equivalent) supervisory and/or administrative experience.


Salary

$70,000 - $80,000 annual, combined with an excellent benefit package


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Colette Homan
Phone Number 309-438-8311
Address
Comments Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using education to qualify, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Colette Homan
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

For more University Benefit