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Job Description

Position Summary:
Eastern Illinois University is seeking candidates for a full time Office Administrator, for Panther Dining. This position will be responsible for assisting the Associate Director for Panther Dining with duties such as: answering phone calls/questions from internal and external areas about the department. Researching and purchasing items for the department and verifying purchases and reconciling payments. Managing calendars, apparel inventory for dining staff. Processing travel applications/vouchers and making arrangements. Gathering data/information and preparing reports, contacts, companies and other university departments for requested information. Preparing agendas and attending meetings while documenting notes as needed. 



Essential Duties and Responsibilities:

Scheduling for the associate director and unit directors, ensuring all appointments, meetings and events are organized, establish guidelines and analyze work requirements for administrative staff 
Communicate with internal and external stakeholders to address departmental needs and resolve issues; provide guidance and clarification on administrative and programmatic policies and procedures, ensure completion and follow-up of required documentation
Receive and respond to incoming correspondence, providing clarification of unit policies as needed
Manage and safeguard confidential documents, including personnel records
Coordinate organizational activities and travel; gather and provide information to the associate director, unit directors and internal/external stakeholders, interpret and clarify reports, billing, and data as needed
Represent the unit at meetings and conferences; support agenda preparation, document discussions, and distribute notes for staff meetings
Prepare reports and budget projections; gather requests, research items, handle purchase requests for supplies, equipment, and apparel, support requisition creations, P.O. processing and inventory management within Panther Dining units
Authorize and monitor fiscal transactions, ensuring overall financial control; collaborate with unit directors to manage purchases of supplies and food through P-card transactions outside of larger purchase orders
Compose and review correspondence for the associate director, synthesizing various subject areas and handling technical or confidential material; manage and respond to correspondence for staff and other departments
Maintain awareness of key organizational activities impacting the unit; implement office procedure changes to improve efficiency
Conduct research and prepare reports by evaluating and synthesizing information from various sources; assist with proposal preparation and coordinate department travel including paperwork, budgeting and schedule management
Participate in the analysis and implementation of office information systems, develop procedures and recordkeeping systems; answer questions and resolve issues by interpreting and

Qualifications

Minimum Qualifications:

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

High school diploma or equivalent.
Any one of the following from the categories below:
Four (4) years (48 months) of work experience comparable to the third level of this series.
Two (2) years (24 months) of work experience comparable to the fourth level of this series.

Salary

$20.00 - $22.00 /hr.

Links

Office Administrator - Panther Dining

Contact Information

University/Agency	Eastern Illinois University
Department/College	Eastern Illinois University
Contact	Kasondra Harrell
Phone Number	217-581-3911
Address	600 Lincoln Ave. Charleston, IL 61920
Comments	Knowledge, Skills and Abilities: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. Knowledge of administrative and administrative procedures and systems such as word processing, managing files and records, and other office procedures and terminology.  Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of computers and computer systems (including hardware and software) to enter data, or process information. Skill in material resources management through obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Skill in communicating effectively, both verbally and in writing, as appropriate for the needs of the audience. Skill in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one. Ability to understand written sentences and paragraphs in work related documents. Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Ability to apply general rules to specific problems to produce answers that make sense. Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Ability to choose the right mathematical methods or formulas to solve a problem. Ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Work Hours: The core work hours of this position are 8:00 AM to 4:30 PM Monday through Friday. (Special summer hours) Application Deadline: 05/23/2025 Required Applicant Documents: The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants.  Application Resume References Transcripts Benefits Overview: Eastern Illinois University is proud to offer an excellent benefits package designed to support our employees' well-being and career goals. This position is eligible for the following benefits: Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options. Vision Insurance: Vision coverage is included with medical at no cost. Dental