Employment Opportunities
Job Details

Job Description

A PeopleSoft Technical Analyst works within a team environment to provide technical analysis, design, coding, testing and support of PeopleSoft applications. They partner with business liaisons and other technical teams to cover PeopleSoft HCM and PeopleSoft Campus Solutions.

Technical duties include:

Provide technical analysis around how we use and should adopt and/or modify various functionalities of assigned applications.
Perform technical support & incident management leveraging vendor support contracts providing subject-matter expertise on application best practices.
Create and maintain application specific documentation.
Provide data analysis including ad-hoc queries for analysis and reporting.
Create test plans and perform testing on application changes.
Additional Information
Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community. https://techsolutions.illinoisstate.edu/

The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, ReggieNet, and others.


Position Highlights:

There is the potential for 100% remote work or a hybrid arrangement in this position, within the State of Illinois. Illinois residency is required. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.
University Benefit Highlights:

Insurance benefits, including health, dental, vision, and life
Retirement and supplemental retirement planning options
Tuition waiver benefits available to staff as well as their eligible dependents
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid benefit time
For more University Benefit information: https://hr.illinoisstate.edu/benefits/

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Qualifications

Required Qualifications
High school diploma or equivalent
Any one or any combination totaling two years (24 months) from the following categories:
a. College coursework which includes Information Technology, IT Management, Business Information Systems, Computer Science, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one year (12 months)
- 60 semester hours or Associate’s degree equals 18 months
- 90-120 semester hours or Bachelor's degree equals two years
b. Progressively more responsible work experience in a technical related profession
Two years of experience using ERP systems, such as PeopleSoft, to support HR, Payroll, Student Information Management, and Finance.
Preferred Qualifications
Bachelor's or more advanced degree in Technical or related field
Two (2) or more years of work experience working in PeopleSoft in HCM and Campus Solutions
Strong project, analysis, and research skills
Experience in/with:
a. software testing including creating test plans, creating test cases, test execution, and documenting defects
b. collecting technical requirements and designing appropriate process and/or software solutions
c. developing and debugging Software
d. higher education administrative systems
e. Modeling Techniques: UML (Use Cases, Activity Diagrams, Usability)
Knowledge/understanding of:
a. Source Control, Defect Management, and Incident Management Software Tools
b. relational database concepts, queries (SQL), and ability to use 1 or more common query/reporting tools (SQL Developer, TOAD, Cognos, SSRS, Crystal Reports)
The following skills:
a. Strong customer service skills along with a desire for achieving excellence in customer satisfaction, process, and product quality and reliability
b. Strong problem-solving skills
c. Excellent interpersonal and communication skills and the ability to conduct internal and external meetings
Ability to:
a. work independently and in a team environment with good communication and collaboration skills
b. work with considerable latitude and independence of action
c. clearly communicate complex technical concepts verbally and in writing to management, technical staff, and customers in terms appropriate for each audience
d. analyze large amounts of detailed information, quickly understand complex issues, and break information down into smaller, more manageable pieces
e. leverage Microsoft Visio and Excel
f. adapt quickly to new technologies and changing business requirements

Salary

$55,000 - $70,00 annual

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Kira Shelton
Phone Number	(309) 438-8311
Address
Comments	Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline: Email: kgshelt@ilstu.edu Fax: 309.438.0011, Attn: Kira Shelton Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.