Employment Opportunities
Job Details

Job Description

Career Services empowers and supports Redbirds to achieve their professional goals by providing resources, experiences, and industry connections. The Assistant Director of Data Insights and Systems plays a critical role in advancing this mission by leveraging data and technology to inform strategy, improve operations, and enhance student success. This position ensures that Career Services operates as a data-informed organization, connecting insights with technology solutions to improve student and alumni experiences as well as employer engagement.

Key Responsibilities
• Lead data analysis and reporting to deliver actionable insights for departmental and divisional decision-making.
• Administer and optimize Career Services platforms, ensuring data integrity, security, and usability.
• Develop dashboards, visualizations, and reports that communicate trends and outcomes to stakeholders.
• Oversee graduate outcomes data collection and reporting in alignment with NACE standards.
• Collaborate with campus partners and vendors on system integration and data governance initiatives.
• Provide training and support to staff on data systems and technology tools.

Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Qualifications

Required Qualifications
1. Bachelor's or equivalent degree in Business Administration, Business Analytics, Data Science, Statistics, or closely related field.
2. Three (3) years of full-time or part-time equivalent professional level work experience in project management, data analysis and reporting (Excel, Power BI, SQL, Tableau, etc.).
3. Excellent communication and storytelling with data.

Preferred Qualifications
1. Master’s degree in related field.
2. Experience working in higher education settings.
3. Experience managing CRM and/or SIS platforms.

Salary

$5,088 per month

Links

ISU Jobs Website

Contact Information

University/Agency	Illinois State University
Department/College	Human Resources
Contact	Breanna Crippen
Phone Number	(309) 438-8311
Address
Comments	Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. College or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline: Fax: 309.438.0011, Attn: Breanna Crippen Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.