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 State Universities Civil Service System 

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Job Details


Applications Analyst

University/Agency Illinois State University
Civil Service Classification Information Technology Technical Associate
View Class Spec Details
Posting Duration 6/22/2026 - 7/2/2026
Probationary Period 12 months

Job Description

The Applications Analyst is responsible for the configuration, support, maintenance and security of applications used by our business partners in the Division of Student Affairs. This position will also develop web applications using low code development tools. As a member of the Student Affairs IT Applications team, this individual ensures that all supported applications meet the functional and technical needs of our customers.

In Student Affairs IT, our team of highly trained IT professionals is committed to providing students and staff at Illinois State University with technology resources and solutions that not only meet their needs but exceed their expectations. Our work directly contributes to the retention, wellbeing, safety, and overall success of students.

Additional Information
University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/


Qualifications

Required Qualifications
1. High school diploma or equivalent.

2. Any one or any combination totaling two (2) years (24 months) from the following categories:

A. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:

-30 semester hours equals one (1) year (12 months)
-Associate’s Degree (60 semester hours) equals eighteen months (18 months)
-90 semester hours equals two (2) years (24 months)
-Bachelor’s Degree or higher equals three (3) years (36 months)

B. Work experience in IT-related functions, such as applications support, hardware/software support, programming, IT systems integration, or closely related field.

3. Demonstrated experience supporting line of business applications and systems.

Preferred Qualifications
1. Bachelor's Degree.
2. Experience in performing business analysis including how to interpret customer business needs and translate them into application requirements.
3. Technical understanding of application architecture to include application servers, software clients, relational databases, interfaces/imports, integrations, and reporting.
4. Demonstrated experience in development of custom scripts and code, such as the development of web applications, data interfaces, using APIs, etc.
5. Experience with low code application development.
6. Experience with database technologies MS SQL and the ability to construct, troubleshoot, and update complex SQL queries.
7. Demonstrated experience writing technical documentation for various audiences including front-line IT support staff, second-tier IT staff, and end users.
8. Excellent customer service skills.


Salary

$70,000 - $74,000 annual


Links

ISU Jobs Website


Contact Information


University/Agency Illinois State University
Department/College Human Resources
Contact Breanna Crippen
Phone Number 309-438-8311
Address 718 W. College Avenue
Comments Special Instructions for Applicants
Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If using education to qualify, college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month O