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State Universities Civil Service System

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Title 9.4 General Instructions for the Administration of the Police Sergeant Examination
Manual C. Examination Procedures
Subsection 9. Administering Police Officer Examinations
Status Revised 8/12/2020
  1. General Overview

    For human resource staff, more detailed instructions, procedures, and exam materials are available in the SUCSS apps. NO STAGE of the examination should be started unless the human resources office in conjunction with Public Safety plans to complete the entire examination process as soon as possible.

    An applicant should directly contact the university where they are seeking employment for specific dates/times of testing. Police Officer testing is usually only conducted 1-2 times per year at each university with the testing process advertised well in advance to providing the examination.

    Immediately before administering any stage of this examination,

    • the applicant must check-in to the examination by signing in.
    • the identity of each applicant must be verified by providing a driver's license, state identification, or other government-issued picture identification. If an applicant refuses to present identification or presents improper identification, the applicant will be disqualified.
    • any electronics must be removed and stored before entering testing areas. No electronics (e.g. cell/smart phones, pagers, recording devices, smart-watches, etc.) are allowed in the testing and/or interview room at any time during the examination process.

    If an applicant arrives after the allowable admittance time has elapsed, in accordance with established protocols, the applicant may be rescheduled or disqualified at the discretion of the human resources testing personnel.

  2. Eligibility and Requirements

    The application/résumé must include a complete work history and educational background, which will be evaluated for the position.

  3. Police Sergeant Examination Testing Process

    The Police Sergeant examination is a two-stage process. Each stage of the examination must be passed in order to continue and successfully complete this examination. The examination components and the order of delivery are described below. In all instances, the Structured Oral Board component must be the final stage of the examination process. Strict adherence to the Ethical Guidelines for assessors, test proctors/monitors, and applicants/employees should be followed. (See Section 9.6 of the Examination Procedures Manual.)

    Stage 1.     Knowledge Test for Police Sergeant

    The Police Sergeant Knowledge Test is a screen-out element. An applicant/employee must pass this stage in order to continue to the next stage of this examination. The Police Sergeant Knowledge Test is composed of 74 multiple-choice questions (5 experimental) with a 2 hour time limit. A passing score of 70% must be achieved in order to pass the Knowledge Test. A passing Knowledge Test will count as 35% of the total examination score. Scores may not be rounded. An applicant/employee should be encouraged to follow all directions and to complete every question in the examination.

    Topic areas covered in this test stage include:

    • Crime Scene Investigation
    • Legal Guide for Police
    • Police Administration
    • Police Field Operations
    • Supervision of Personnel

    Preliminary Requirements for the Knowledge Test

    Before administering the Police Sergeant Knowledge Test, a test proctor should review the following documents listed in the secure section of SUCSS apps for an overview of the testing process.

    Human resources must read the following:

    • Information for Test Administrators;
    • Ethical Guidelines (Section 9.6);
    • Employment Guidelines.

    An applicant/employee considering applying for a Police Sergeant position should review the following documents listed on our public website withinwithin our Classification/Testing dropdown list at the top of the page under Test Preparation labeled Police Series.

    Applicant/Employee materials to be read are the following:

    • Information to Applicants;
    • Ethical Guidelines (Section 9.6);
    • Study Guide; and
    • Suggested Reading List for Police Sergent Knowledge Test.

    An applicant/employee should read the suggested reading material for the Police Sergeant Knowledge Test at least 2 weeks prior to administration of this portion of the test. Employers should have the reading materials available for an applicant/employee to review in the human resources office or on reserve in the library. It is suggested that in order to achieve a passing score the Knowledge Test portion of the Police Sergeant examination, the chapters in the books on the reference list for the examination should be read and studied carefully. Some of the examination questions may not require any preparation at all, while others are based on material included in the reference list.

    The suggested reference list and the relative chapters for the Police Sergeant Knowledge Test are listed below:

    Section 1: Police Supervision/Management

    Iannone, N. F., Iannone, M. P., and Bernstein, J. (2008). Supervision of Police Personnel. (7th Ed.) Prentice-Hall Inc.

    Chapter Chapter Title
    1 The Supervisor’s Role
    2 The Supervisor’s Function in Organization, Administration, & Management
    3 Leadership, Supervision, and Command Presence
    6 Interpersonal Communications
    8 Some Psychological Aspects of Supervision
    10 Employee Dissatisfaction and Grievances
    11 Discipline: Principles, Policies, and Practices
    12 Personnel Complaint Investigation Procedures and Techniques
    13 Personnel Evaluation Systems
    14 Performance Rating Standards and Methods
    16 Tactical Deployment of Field Forces

    Section 2: Police Administration

    Swanson, C., Territo, L., and Taylor, R. (2007). Police Administration: Structures, Processes, and Behavior. (7th Ed.) Prentice-Hall Inc.

    Chapter Chapter Title
    2 Policing Today
    6 Organizational Design
    7 Leadership
    8 Planning and Decision Making
    10 Human Resource Management
    11 Labor Relations
    13 Stress and Police Personnel
    14 Legal Aspects of Police Administration

    Section 3: Criminal Investigation

    Adams, T., Caddell, A., and Krutsinger, J. (2003). Crime Scene Investigation. (2nd Ed.) Prentice-Hall Inc.

    Chapter Chapter Title
    3 The Initial Response
    4 The Crime Scene Search
    5 Evidence Collection
    6 Evidence by the Type of Crime
    9 Documenting the Crime: Reports, Photographs, Videos, and Sketches
    11 Going to Court

    Section 4: Field Operations

    Adams, T. (2007). Police Field Operations. (7th Ed.) Prentice-Hall Inc.

    Chapter Chapter Title
    1 Introduction to Patrol Operations
    2 Community Policing
    5 Basic Patrol Procedures
    6 Frequently Handled Assignments
    7 Traffic Direction and Enforcement
    9 Crimes in Progress
    11 Interviews and Interrogations
    12 Arrest, Search, Custody, and Use of Force
    13 Reporting and Records

    Section 5: Constitutional Law

    Walker, J., and Hemmens, C. (2008). Legal Guide for Police. (8th Ed.) Anderson Publishing.

    Chapter Chapter Title
    1 Results of Failure to Comply with Constitutional Mandates
    2 Police Power and Limitations
    3 Police Authority to Detain
    4 Law of Arrest
    5 Search and Seizure with a Warrant
    6 Search and Seizure without a Warrant
    7 Questioning Suspects
    8 Pretrial Identification Procedures

    NOTE: To assist an applicant/employee in achieving a passing score for this stage of the Police Sergeant examination, it is imperative that the suggested reading material for the examination is available. Some of the examination questions do not require any preparation at all, while others are based on the material included in the suggested reading.

    The information referenced above is also listed in a PDF format on our public website within our Classification/Testing drop-down list at the top of the page under Test Preparation labeled Police Series page under Sergeant Materials i.e. Study Guides/ Suggested Reading List.

    Notification of Score

    An applicant/employee will receive a notification regarding the passing or failing at this stage of the exam from the university. If an applicant/employee receive a passing score, the respective university will forward contact information for eligible the applicant/employee to the University System office to complete the final stage of the examination, the Structured Oral Board. The University System office will contact the human resources office, the Police Chief, and the applicant/employee with the applicant’s/employee’s scheduled examination appointment information at the University System office to complete the Structured Oral Board for Police Sergeant.

    Failure to pass the Police Sergeant Knowledge Test will disqualify the applicant/employee from proceeding to the next stage of the testing process and will result in a failure to successfully complete the examination. If an applicant/employee fails the Knowledge Test for the Police Sergeant, the Test Administrator should indicate on the Credentials Assessment via E-Test and issue the failing score to the applicant/employee.

    Stage 2.     Structured Oral Board

    The Structured Oral Board, also a screen-out element, is always the final stage of the Police Sergeant testing process. The Police Sergeant Structured Oral Board consists of 3 exercises with a total time limit of 1 ¾ hours and accounts for 65% of the entire examination score. A panel of 4 trained assessors and monitored by the University System office will rate the Structured Oral Board based on 3 exercises. A passing score of 70% must be achieved in order to pass the Structured Oral Board. Scores may not be rounded.

    Police Sergeant Structured Oral Board topic areas may include:

    • Written Report
    • Presentation - (Background Presentation)
    • Interview - (Structured Oral Interview)
    • Role-Play - (Community or Shift Meeting)

    The Structured Oral Board is an evaluation of the oral presentation by an applicant/employee in response to a series of defined questions, reactions to scenarios, or other defined exercises. The applicant/employee will have a designated time period to respond to each question/exercise. An applicant/employee will be rated by each assessor on information provided by the applicant/employee during their oral presentations and responses to a set of oral and written questions furnished by the University System office. The final Structured Oral Board rating is arrived at by averaging the ratings of the 4 assessors on the elements they administered and scored after the applicant/employee has departed from the examination room. To maintain a fair and consistent testing process, neither the assessors’ names nor their ratings are shared with applicant/employee at any time during this process.

    The applicant’s/employee’s total score is a composite score computed by averaging all 4 assessor scores and not the rating of an individual assessor. Neither applicant/employee nor employing units will be permitted to see nor told the individual ratings of the Structured Oral Board assessors. The University System office requires that assessors keep information obtained from applicant/employee confidential. Failure to follow this policy may result in voiding the examination and/or voiding of the register by the University System office. No persons will be allowed in the examining room during the examination process other than assessors, the applicant/employee, the proctor(s), and members of the University System staff (or other as delegated by the University System office). The applicant’s/employee’s race, color, religion, sex (including sexual harassment and pregnancy), national origin, ancestry, age, marital status, disability, military status, familial status, sexual orientation (including gender identity) or unfavorable military discharge must not be considered in determining the rating of an applicant’s/employee’s Structured Oral Board score.

    Preliminary Requirements for Structured Oral Board

    Before submitting an applicant/employee for the Police Sergeant Structured Oral Board examination, human resources representatives should review the following documents listed in the SUCSS apps for an overview of the testing process.

    Human resources must read the following:

    • General Procedures for Police Sergeant Structured Oral Board

    Human Resources must notify the University System office with a list and contact information for the applicants that have successfully passed Stage 1 – Sergeant Knowledge Test within the prescribed time period.

    Before participating in the Police Sergeant Structured Oral Interview, an assessor will review the following documents provided by the respective university for an overview of the testing process.

    Assessors must read the following:

    • Ethics, The Assessment Process and Confidentiality Statement (Form9.2c) (must also be signed each time he/she assesses);
    • Ethical Guidelines (Section 9.6);
    • Orientation of Assessors for Police Sergeant Structured Oral Board;
    • Assessor Training Information (Sergeant Assessment Center);
    • Sergeant Assessment Center Assessment Overview for Candidates;
    • Candidate Progression Chart;
    • Candidate Instructions (for each exercise);
    • Exercise Instructions and related Assessor Scripts (for each exercise);
    • Assessment Rating Scale; and
    • Exercise Rating Forms with Behavioral Guidelines (for each exercise).

    Assessors must complete the following:

    • Training Process;
    • Reimbursement Form;
    • Ethics, The Assessment Process and Confidentiality Statement (Form 9.2c)(must also be signed at each administration of the exam) ; and
    • Evaluation Sheet for Oral Examining Procedure (Form 9.2e) (Assessors must complete at the end of the Structured Oral Board process).
    • Upon participating in the Police Sergeant Structured Oral Board, an applicant/employee will review the following documents provided by the University System office for an overview of the testing process.

    Applicant/Employee Materials to be read:

    • Ethical Guidelines (Section 9.6);
    • State Universities Civil Service Act and Confidentiality Statement (Form 9.2d) (must also be signed each time applicant takes exam);
    • Sergeant Assessment Center Overview for Candidates;
    • Candidate and Assessor Progression diagram; and
    • Candidate Instructions (for each exercise).

    University Police administrative staff are recommended by the University Police Chiefs to the University System staff to serve as assessors. The University System office is responsible for coordinating the Police Sergeant Structured Oral Board examination. This includes selecting assessors from the trained pool of state universities assessors and scheduling applicants/employees.

    The University System office representatives will proctor and monitor the Structured Oral Board, but will not participate in questioning the applicant/employee. They may interrupt the examining process if they feel that the examination is not being properly conducted.

    Notification of Score

    The Knowledge Test component and the Structured Oral Board component for the Police Sergeant examination ultimately determine the applicant’s/employee’s final score. The employment register for each classification is subsequently established based on the final test scores.

    If an applicant/employee passes or fails the Structured Oral Board for the Police Sergeant, the University System office Test Administrator will complete the information on the Credentials Assessment via E-Test for Stage 2 and send notification to the university’s human resources. Upon completion of the University System office’s system-wide administration of the entire examination (Structured Oral Board) process, notification will be sent to the participating universities’ human resources. An applicant/employee will be notified from their respective university’s human resources of their final examination score through a Notification of Exam Score within 10 business days of receipt of score notification from the University System office. This document, derived from E-Test, will share a scoring summary of the Credentials Assessment and the Knowledge Test score with a breakdown of the Police Sergeant Knowledge Test’s exam questions by category/area. (See Example 9.4a for Candidate’s Oral Board failure letter.)

    No further breakdowns or rechecks will be provided by the University System office.

    Failure to pass the Structured Oral Board will disqualify the applicant/employee and result in a failure to successfully complete the examination.

  4. Incomplete Examinations/No Show/Failing Score

    A Police Sergeant examination will be determined as ‘Incomplete’ when an applicant/employee has failed to complete a Structured Oral Board within one year (two scheduled oral boards) of the offer to complete and satisfactory completion of the requisite Knowledge Test examination.

    An 'Incomplete' results in a failing score of zero (0). Any applicant/employee that fails to appear to complete a scheduled Knowledge Test and/or the scheduled Structured Oral Board portion of the Police Sergeant examination will be given a failing score (0) for the entire examination. This will include receiving a failing score for both the Knowledge Test and the Structured Oral Board portion of the Police Sergeant examination.

  5. Cancellations

    An applicant/employee may cancel the Structured Oral Board 3 business days prior to the scheduled examination without penalty. The applicant/employee should contact the University System office and their respective human resources office in writing (complete with signature) immediately if he or she does not plan to proceed to Stage 2 (Structured Oral Board) of the examination on the assigned date. Failure to appropriately cancel a Structured Oral Board will result in the applicant/employee receiving a failing score (0) for both the Knowledge Test and Structured Oral board portion of the Police Sergeant examination. The applicant/employee will not be allowed to test again for one (1) year from the date of the scheduled Structured Oral Board.

    An applicant/employee may also cancel at any time without penalty if an emergency situation arises. An emergency is defined as, but not limited to, a death or serious illness/injury within the applicant's/employee’s family, natural or declared disaster, called for emergency military duty, etc., volatile situation/unrest at the place of employment, or a declared emergency from the employing department Police Chief or high ranking university/agency official. For promotional examinations, an emergency cancellation must be verified by the applicant’s/employee’s Police Chief. If said emergency situation cannot be confirmed with the Police Chief or his/her designee, the applicant/employee will receive a failing score (0) for both the Knowledge Test and Structured Oral Board portion of the Police Sergeant examination and will not be allowed to test again for one (1) year from the date of the scheduled Structured Oral Board. Original Entry (outside) applicants must cancel by contacting the human resources office where they are completing the examination and by contacting the University System office, both in writing (complete with an official signature). Additional information may be required to confirm emergency.

  6. Rewrite Examinations

    Based on human resources, the employing units and the university system’s office availability, the Structured Oral Board of the Police Sergeant testing usually is conducted once per year (during the months of May – August) for those units that utilize the Police Sergeant classification. In accordance with the Act and Administrative Rules, any applicant/employee may complete the Knowledge Test for the Police Sergeant classification 4 times within any 12 month period and with at least one month (30 days) time lapse between the rewrite of that stage with the following stipulations:

    Human Resources will notify the police department/employing unit possibly 75 days prior to the two administrations of the Police Sergeant Knowledge Test and before the administration of the Police Sergeant Structured Oral Board. This allows an applicant/employee to have at least 2 weeks to study before the first administration of the Police Sergeant Knowledge Test and to have at least 2 testing sessions before the administration of the Police Sergeant Structured Oral Board thus allowing an applicant/employee a chance to rewrite the Knowledge Test to either pass or improve their Knowledge Test score. The Structured Oral Board (final stage) will be used to complete any pending Police Sergeant Knowledge Test scores or rewrites.

  7. Appeal Process

    The appeal process follows recheck procedures as outlined in the Examination Procedures Manual, Section 1.6, Review of Examinations. A candidate may request a recheck from the university that administered the examination (the employer or the University System office) within 30 days after receiving the Notice of Examination Score. The University System office reviews the exam to ensure all components were calculated accurately. Structured Oral Board ratings designated by assessors are not subject to review or revision. There are no further steps to the appeal process.

  8. Retention Policy

    At the conclusion of the Police Sergeant Structured Oral Board, ALL materials distributed to the assessors, proctors/monitors, and applicants/candidates throughout the testing process should be collected by the University System. In accordance with retention policies, sign-in sheets copies of the signed State Universities Civil Service Act (9.2d) confidentiality statements from an applicant, copies of the signed Ethics, The Assessment Process and Confidentiality Statement (9.2c), Rating Forms and Evaluations (9.2e) completed by the Assessors will be maintained by the University System office according to their retention policies.